Information
Ordering
Each piece is made to order.
This means items are created specifically for you once an order is placed, rather than held in stock.
Production and fulfilment are handled through a trusted external partner. This allows each item to be produced as needed, reducing waste and supporting a more considered approach to production.
Shipping
As all items are made to order, please allow time for both production and delivery.
Estimated timeframes:
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Production: 2–5 working days
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Shipping: varies depending on location
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Orders are fulfilled from the location closest to you where possible, supporting more efficient global delivery.
Please note that delivery times may vary, particularly during busy periods.
International orders may be subject to import duties, taxes or customs fees once they arrive in your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Returns
Due to the made-to-order nature of each piece, returns are only accepted where an item arrives damaged, incorrect, or faulty.
If this happens, please get in touch within 14 days of receiving your order, including a brief description and, where possible, a photograph.
We are unable to accept returns or exchanges for:
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incorrect sizing choices
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change of mind
If you are unsure about sizing, it is recommended to check the sizing information carefully before ordering.
Terms
All items are created individually to order. As such, slight variations in colour or placement may occur.
By placing an order, you agree to the terms outlined on this page.
We reserve the right to update or adjust these details where necessary.
Privacy
We collect only the information necessary to process orders and respond to enquiries.
This may include:
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your name
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contact details
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delivery information
Your information is handled securely and is never sold or shared for marketing purposes.
Orders are fulfilled through a trusted external partner, and relevant information is shared only as required to complete your order.
This site may also use basic analytics to understand how it is used and to improve the experience over time.
This space is designed to remain simple, considered, and respectful of your experience, both in how it is presented and how it operates.